Monitoring, Management & Managed Services

Focus on innovation while we handle operations. We provide 24/7 Monitoring and Managed Services that ensure the stability, security, and performance of your entire IT estate—from cloud and infrastructure to endpoints and digital experience.

IT complexity shouldn't slow you down. Our managed services combine expert human support with AI-driven automation. We proactively detect issues, manage vendors, and optimize costs, delivering the operational excellence your business demands.

Monitoring & Observability Strategy

Move from reactive alerts to proactive insights. We design comprehensive Monitoring and Observability strategies that align with your business goals, ensuring you have total visibility into the health and performance of your entire IT estate.

24/7 Infrastructure & App Monitoring (NOC)

Sleep soundly while we watch your systems. Our 24/7 Network Operations Centre (NOC) provides continuous surveillance of your infrastructure and applications, detecting and triaging issues before they impact your business operations.

Managed Cloud Services (Azure, AWS, GCP)

Unlock the full potential of the cloud without the operational headache. We provide day-to-day management for Azure, AWS, and GCP, handling everything from provisioning and patching to cost optimization and security posture management.

Managed Server, Storage & Virtualisation

Maintain the stability of your core data center. We provide comprehensive management for on-premise and hybrid infrastructure, ensuring your servers, storage, and virtualization platforms remain patched, performant, and reliable.

Managed Network & Connectivity

Ensure reliable connectivity across your enterprise. We manage your LAN, WAN, and Wi-Fi networks, handling configuration changes, firmware updates, and troubleshooting to keep your users and branches connected and productive.

Managed Firewall & Security Devices

Maintain a robust security perimeter. We provide operational management for firewalls, web gateways, and security appliances. We handle rule changes, updates, and health monitoring to ensure your defenses are always active and optimized.

Managed Microsoft 365

Maximize productivity with Managed Microsoft 365. We handle the administration of your tenant, from user management to security policy tuning. We ensure your M365 environment is secure, compliant, and optimized for collaboration.

Managed Endpoint & Device Management

Secure and manage your device fleet. We provide end-to-end lifecycle management for laptops, mobiles, and tablets. Using tools like Microsoft Intune, we ensure every device is patched, compliant, and configured correctly for your users.

Managed Backup & DR Operations

Guarantee data recoverability. We take ownership of your backup and disaster recovery operations. We monitor jobs daily, troubleshoot failures, and perform regular recovery tests to ensure your safety net is always intact and ready for use.

Service Desk & Managed Workplace

Delight your users with responsive IT support. Our Service Desk provides a single point of contact for all technical issues. We combine friendly, expert support with efficient request fulfillment to keep your workforce productive and happy.

Service Management & CSI

Drive value through governance and improvement. We wrap our managed services in robust Service Management frameworks. We track SLAs, analyze trends, and drive Continual Service Improvement (CSI) to ensure our partnership evolves with your business.

Vendor Management & SIAM

Simplify your supply chain with Vendor Management. We act as your single point of contact for all IT providers. We coordinate ISPs, software vendors, and hardware suppliers, ensuring they deliver to their SLAs and integrating their services seamlessly.

AIOps & Intelligent Automation

Modernize operations with AI and Automation. We leverage AIOps to detect anomalies and correlate events, reducing alert noise. We automate routine remediation tasks, allowing our teams to focus on complex problem-solving rather than repetitive work.

Digital Experience Monitoring (DEM)

Measure IT from the user's perspective. Digital Experience Monitoring (DEM) goes beyond server uptime to track application performance at the endpoint. We identify friction, lag, and crashes, ensuring your technology actively supports productivity.