Effective Date: 14 August 2023
Last Updated: 4 October 2025
Cyber Fusion Information Technology Consultancy L.L.C SPC (“CybFusion“, “we“, “our“, or “us“) operates the website https://cybfusion.com (the “Service“).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our website or services. It also outlines your rights and how you can contact us with any questions or concerns.
By using our Service, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services.
1.1 Personal Information
While using our Service, we may ask you to provide personal information, including:
- Full name
- Email address
- Phone number
- Company name
- Billing or shipping address
- City, county, postcode, country
- Any other information you choose to provide (e.g. via contact forms)
1.2 Usage Data
We may automatically collect certain information when you visit our website, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages visited and time spent
- Date and time of access
- Device identifiers and diagnostics
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies (e.g. beacons, scripts) to enhance your experience and analyse usage.
Types of cookies used:
- Essential Cookies – Required for core functionality
- Performance/Analytics Cookies – Help us understand usage
- Preference Cookies – Remember your settings
- Security Cookies – Improve protection and prevent abuse
You can manage cookie preferences in your browser settings or through our Cookie Consent Manager.
2. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Respond to enquiries or requests
- Improve and personalise the Service
- Send important notices or updates
- Monitor website performance and usage
- Detect and prevent fraud or technical issues
- Comply with legal obligations
3. Legal Bases for Processing (UK GDPR / GDPR)
If you are located in the United Kingdom, the European Economic Area (EEA), or other applicable regions, we process your personal data under the following legal bases:
- Consent (where required)
- Performance of a contract
- Legal obligation
- Legitimate interests (e.g., business operations, service improvement)
- Vital interests (rare, for emergencies)
4. Your Rights
Depending on your country or region, you may have the following rights:
- The right to access the data we hold about you
- The right to rectify inaccurate or incomplete data
- The right to request deletion of your data
- The right to restrict or object to processing
- The right to withdraw consent (where applicable)
- The right to data portability
- The right to lodge a complaint with a data protection authority
To exercise these rights, contact us at privacy@cybfusion.com.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
- Providing services
- Legal or contractual requirements
- Fraud prevention or dispute resolution
When data is no longer needed, we securely delete or anonymise it.
6. International Data Transfers
Your information may be processed in countries outside your own, including the United Kingdom and others where we or our service providers operate.
We ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by relevant authorities
- Your informed consent
By using our Service, you consent to such transfers.
7. Data Security
We implement strong security measures to protect your data, including:
- SSL encryption
- Access controls
- Secure servers and firewalls
- Regular audits and monitoring
However, no system is completely secure. We cannot guarantee absolute security but take all reasonable precautions.
8. Service Providers and Third Parties
We may share your data with trusted third-party providers who assist us in delivering our Service. These include:
- Hosting and infrastructure providers
- Analytics and monitoring tools
- Email and CRM platforms
- Payment processors (if applicable)
All third parties are contractually obliged to protect your data and use it only as instructed by us.
9. Analytics Tools
9.1 Google Analytics
We use Google Analytics to understand website usage and improve performance. Google may collect information such as your IP address, browser type, and pages visited.
You can opt out using the Google Analytics Opt-out Add-on.
For more, see: Google Privacy Policy
10. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their content, privacy practices, or terms. We recommend reviewing their policies before providing any personal information.
11. Children’s Privacy
Our services are not intended for anyone under the age of 18. We do not knowingly collect data from children.
If you believe a child has provided personal information, please contact us, and we will take appropriate steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will:
- Post changes on this page
- Update the “Last Updated” date
- Notify users via email (if applicable)
We recommend reviewing this page regularly.
13. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the right to:
- Request disclosure of what personal data we collect
- Request deletion of your data
- Opt out of the sale or sharing of your personal data
- Not be discriminated against for exercising your rights
We do not sell your personal information.
To make a privacy request, contact: privacy@cybfusion.com
14. Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
Cyber Fusion Information Technology Consultancy L.L.C SPC
Email: info@cybfusion.com
Website: https://cybfusion.com