Tool sprawl creates noise, not clarity. We assess your current landscape to design a unified telemetry strategy. By defining clear KPIs and operating models, we ensure your monitoring tools detect true incidents, reducing fatigue and downtime.
Monitoring & Tooling Assessment
Review existing monitoring tools to identify coverage gaps and reduce alert noise, ensuring your stack aligns with ITSM and incident processes.
Learn MoreObservability & Telemetry Design
Architect a strategy for logs, metrics, and tracing across cloud and on-prem systems, establishing data retention standards for full visibility.
Learn MoreMonitoring Operating Model
Define clear roles, escalation paths, and runbooks for incident response, establishing KPIs like MTTD and MTTR to measure operational success.
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Monitoring & Tooling Assessment
We silence the noise. We analyze your current toolset to find what works and what doesn't. We perform a gap analysis to identify blind spots in your infrastructure and tune your alerting logic to focus only on actionable incidents.
- Review of existing monitoring tools (infra, network, cloud, apps).
- Gap analysis: what’s monitored vs what should be.
- Alert noise vs true incident detection review.
- Alignment with ITSM processes (incidents, changes, problems).
Observability & Telemetry Design
We see the whole picture. Traditional monitoring isn't enough. We design observability frameworks that capture logs, metrics, and traces. This centralized approach allows you to trace a transaction from the user edge to the database.
- Logging, metrics and tracing strategy across on-prem and cloud.
- Standard telemetry for servers, containers, apps and endpoints.
- Centralised vs federated monitoring approach.
- Data retention and access controls for logs/metrics.
Observability & Telemetry Design
We see the whole picture. Traditional monitoring isn't enough. We design observability frameworks that capture logs, metrics, and traces. This centralized approach allows you to trace a transaction from the user edge to the database.
- Logging, metrics and tracing strategy across on-prem and cloud.
- Standard telemetry for servers, containers, apps and endpoints.
- Centralised vs federated monitoring approach.
- Data retention and access controls for logs/metrics.
Monitoring Operating Model
We define the response. A red light on a dashboard is useless if no one knows what to do. We build the operating model—roles, runbooks, and escalation paths—that ensures every alert triggers a structured, effective human response.
- Roles and responsibilities (who responds, who owns what).
- Escalation paths and on-call coverage models.
- Runbooks and standard response procedures.
- KPIs for monitoring effectiveness (MTTD, MTTR, noise ratio).
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