Green lights on a server dashboard don't mean users are happy. We monitor the "last mile." By collecting telemetry from user devices and simulating real transactions, we uncover the hidden issues that frustrate your staff and slow down your business.
Endpoint & Application Experience Monitoring
Collect performance metrics directly from user devices to detect crashes, boot slowness, and app freezes that impact productivity and satisfaction.
Learn MoreSynthetic & Real-User Monitoring
Track real user interactions and synthetic transactions for key apps, scoring experience across different locations and networks to find lag.
Learn MoreExperience Improvement Programmes
Analyze root causes of poor experience to drive targeted remediation programs, coordinating with infrastructure teams to fix systemic friction.
Learn More
Endpoint & Application Experience Monitoring
We feel what the user feels. We deploy agents that track the health of the laptop and the responsiveness of the apps running on it. If Outlook keeps crashing or Teams is jittery, we know about it before the user raises a ticket.
- Collection of endpoint performance and stability metrics.
- Application responsiveness, crash and error monitoring.
- Identification of user-affecting issues before tickets are raised.
Synthetic & Real-User Monitoring
We test the path. We use synthetic bots to log in to your apps every 5 minutes. If the login takes 10 seconds instead of 2, we get an alert. We also track real user traffic to see if specific offices are suffering from slow loads.
- Synthetic transactions for key business journeys.
- Real user monitoring for web and SaaS applications.
- Experience scoring across locations, devices and networks.
Synthetic & Real-User Monitoring
We test the path. We use synthetic bots to log in to your apps every 5 minutes. If the login takes 10 seconds instead of 2, we get an alert. We also track real user traffic to see if specific offices are suffering from slow loads.
- Synthetic transactions for key business journeys.
- Real user monitoring for web and SaaS applications.
- Experience scoring across locations, devices and networks.
Experience Improvement Programmes
We fix the friction. We aggregate this data to find systemic issues. Maybe an old antivirus agent is slowing down PCs. Maybe the Wi-Fi in the London office is saturated. We turn these insights into projects that boost employee experience.
- Root cause analysis of recurring user experience issues.
- Coordination with infra, app and workplace teams to remediate.
- Regular reporting on digital experience KPIs and trends.
You are so easy to work with and understand our aesthetic and direction so well.
Sway theme is meant to simplify the website building experience.
Sway is perfect for building your dream landing page website without any coding.
