CRM & POS Solutions

Unified commerce starts here. We design and implement integrated CRM and POS solutions that connect your sales, service, and retail operations. By bridging the gap between online and offline, we help you deliver seamless customer experiences.

From selecting the right platform to rolling out omnichannel loyalty programs, we handle the full lifecycle. Whether you need a robust Salesforce implementation or a multi-store POS rollout, we ensure your technology drives revenue and retention.

CRM Strategy, Selection & Roadmap

Transform your customer relationships with a data-driven CRM strategy. We help you navigate the complex landscape of platforms, defining a clear roadmap that aligns technology with your sales processes to drive adoption and ROI.

CRM Implementation & Customisation

Build a CRM that works the way you do. We configure and customize leading CRM platforms to mirror your unique business processes, ensuring your sales, marketing, and service teams have a unified, efficient workspace.

CRM Integration & Automation

Break down data silos. We integrate your CRM with ERP, email, and marketing platforms to create a single source of truth. By automating data flow between systems, we eliminate manual entry and ensure your teams have a 360-degree customer view.

CRM Data Migration, Quality & Analytics

Turn raw data into actionable insights. We manage complex CRM data migrations and implement governance frameworks that ensure your data remains clean. Our analytics solutions provide the real-time visibility needed to make smarter decisions.

POS Strategy & Platform Selection

Modernize your retail operations with the right POS strategy. We help retailers select and plan for Point of Sale platforms that unify online and in-store experiences, streamlining checkout flows and integrating seamlessly with back-office systems.

POS Implementation, Integration & Rollout

Execute a flawless POS rollout. We configure, build, and deploy Point of Sale solutions that are fully integrated with your inventory and finance systems. Our structured approach ensures store staff are trained and systems are stable from day one.

Retail Store Infrastructure

Ensure your stores never go offline. We design and manage the critical infrastructure that powers your retail locations. From resilient Wi-Fi and segmented networks to robust device management, we keep your POS and back-office systems running.

Customer Loyalty & Omnichannel

Turn transactions into relationships. We design Loyalty and Omnichannel strategies that connect your online and offline worlds. By unifying customer data, we enable personalized experiences like Click & Collect and targeted rewards that drive retention.

Support & Managed Services

Maximize the value of your CRM and POS investment. We provide dedicated Support and Managed Services that ensure your systems remain stable, secure, and continuously improved to meet the changing demands of your business.

Customer Data Platform (CDP)

Achieve a true 360-degree view of your customer. We implement Customer Data Platforms (CDP) that unify fragmented data from CRM, POS, web, and mobile into a single, real-time profile, unlocking deep insights and hyper-personalized marketing.

Marketing Automation & Journeys

Engage customers automatically at scale. We design and implement Marketing Automation solutions that trigger personalized journeys based on customer behavior. From welcome series to win-back campaigns, we turn data into revenue-generating actions.