Managed Backup & DR Operations

Guarantee data recoverability. We take ownership of your backup and disaster recovery operations. We monitor jobs daily, troubleshoot failures, and perform regular recovery tests to ensure your safety net is always intact and ready for use.
Backups are often "set and forget"—until they fail. We don't forget. We actively manage your data protection environment. We verify success rates, manage storage capacity, and execute test restores, providing you with peace of mind and compliance.

Backup Job Management

Monitor all backup jobs daily, troubleshooting failures and adjusting schedules to ensure 100% data coverage and successful completion.

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Restore & Recovery Services

Perform on-demand file and system restores, coordinating with application owners to ensure data is recovered quickly when requested.

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DR Runbook Execution & Testing

Execute planned disaster recovery tests and failover exercises, validating RTO/RPO targets and updating runbooks based on real results.

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Backup Job Management

We watch the logs. Every morning, we check your backup status. If a job failed, we investigate and re-run it. We tweak schedules to prevent overlap and optimize performance. We ensure that you have a green board every single day.
  • Daily monitoring of all backup jobs.
  • Troubleshooting failed or missed backups.
  • Adjusting backup schedules and policies within agreed designs.
  • Reporting on backup success rates and coverage.

Restore & Recovery Services

We recover your data. When a user deletes a critical file, we restore it. When a server crashes, we recover it. We handle the technical process of digging into archives and bringing data back, documenting the request for audit purposes.
  • On-demand file, mailbox or object recoveries.
  • Full system or application restores when required.
  • Coordination with app owners for recovery tests.
  • Documentation of restores for audit/compliance.

Restore & Recovery Services

We recover your data. When a user deletes a critical file, we restore it. When a server crashes, we recover it. We handle the technical process of digging into archives and bringing data back, documenting the request for audit purposes.
  • On-demand file, mailbox or object recoveries.
  • Full system or application restores when required.
  • Coordination with app owners for recovery tests.
  • Documentation of restores for audit/compliance.

DR Runbook Execution & Testing

We practice the disaster. Having a plan isn't enough; you must test it. We execute your DR runbooks during scheduled windows. We spin up the DR site, verify services, and report on recovery times, proving that you are ready for the worst.
  • Execution of planned DR tests and failover exercises.
  • Validation of recovery times and service availability.
  • Runbook updates based on test results.
  • Assistance with real DR events and failback.
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