Modern customers expect to be recognized everywhere. We integrate your POS, CRM, and eCommerce platforms to create a single view of the customer. This enables you to offer seamless journeys and personalized marketing that increases lifetime value.
Loyalty & Membership Systems
Design and integrate points-based or tiered loyalty schemes that reward behavior across all channels, driving enrollment and long-term retention.
Learn MoreOmnichannel Experience
Unify the customer journey with Click & Collect and endless aisle capabilities, giving store staff visibility into online history for better service.
Learn MoreCampaigns, Marketing & Personalisation
Leverage purchase history to deliver targeted campaigns and recommendations, using data to send the right offer to the right customer at the right time.
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Loyalty & Membership Systems
We engineer retention. We help you design loyalty programs that are easy to join and rewarding to use. We integrate these schemes directly into the POS and web checkout, ensuring customers earn and burn points seamlessly everywhere.
- Points-based or tier-based loyalty scheme design
- Enrolment flows in-store and online
- Rewards, vouchers and targeted offers
- Integration with CRM, POS and marketing platforms
Omnichannel Experience
We bridge the gap. We implement "Buy Online, Pick Up In-Store" (BOPIS) and other cross-channel flows. We give store associates access to CRM data (clientelling), allowing them to offer personalized service based on online habits.
- Single view of customer across store, web and mobile
- Click & collect, reserve & collect, ship-from-store flows
- In-store use of CRM data (clientelling, personalised service)
- Unified returns and exchanges across channels
Omnichannel Experience
We bridge the gap. We implement "Buy Online, Pick Up In-Store" (BOPIS) and other cross-channel flows. We give store associates access to CRM data (clientelling), allowing them to offer personalized service based on online habits.
- Single view of customer across store, web and mobile
- Click & collect, reserve & collect, ship-from-store flows
- In-store use of CRM data (clientelling, personalised service)
- Unified returns and exchanges across channels
Campaigns, Marketing & Personalisation
We make data profitable. We use your unified customer data to drive sales. By segmenting audiences based on purchase behavior, we help you launch targeted email and SMS campaigns that have high conversion rates and measurable ROI.
- Segmentation based on purchase history and behaviour
- Targeted campaigns via email/SMS/push/in-app
- CRM + POS data for recommendation engines
- Measurement of campaign impact on sales and loyalty
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