Deploying Microsoft 365 is the easy part; changing habits is hard. Our adoption experts work with your teams to identify high-value use cases, train internal champions, and communicate the "What's in it for me?" to ensure lasting behavioral change.
Use Case & Persona Definition
Map technology to real-world roles and workflows, identifying specific scenarios where tools like Teams and OneDrive drive immediate business value.
Learn MoreAdoption & Training Programmes
Deliver engaging training programs and launch campaigns, building a network of internal champions to support peers and drive sustainable excitement.
Learn MoreChange Management & Communications
Execute a structured communication strategy that manages stakeholder expectations, gathers feedback, and tracks adoption metrics to measure success.
Learn More
Use Case & Persona Definition
We ensure technology solves real problems. By analyzing how your different departments work, we define specific "personas" and use cases. This ensures that a frontline worker and an executive each get the training relevant to their role.
- Mapping roles/personas to tools and features (frontline, knowledge workers, execs)
- Defining priority use cases (meetings, document collaboration, approvals, etc.)
- Measuring current ways of working to set a baseline
Adoption & Training Programmes
We make learning engaging. Beyond boring manuals, we provide scenario-based training and "Champion" programs. We empower your early adopters to become internal influencers, driving excitement and peer-to-peer learning across the organization.
- Launch campaigns for Teams, SharePoint, OneDrive, etc.
- Role-based and scenario-based training (not just feature tours)
- Champions network creation and enablement
- On-demand learning material (guides, videos, FAQs)
Adoption & Training Programmes
We make learning engaging. Beyond boring manuals, we provide scenario-based training and "Champion" programs. We empower your early adopters to become internal influencers, driving excitement and peer-to-peer learning across the organization.
- Launch campaigns for Teams, SharePoint, OneDrive, etc.
- Role-based and scenario-based training (not just feature tours)
- Champions network creation and enablement
- On-demand learning material (guides, videos, FAQs)
Change Management & Communications
We manage the human side of change. Through clear communication plans and feedback loops, we ensure users feel supported rather than overwhelmed. We track adoption metrics to prove the value of the investment and identify areas for help.
- Stakeholder engagement and change impact assessments
- Communication plans, key messages and feedback channels
- Adoption metrics and continuous improvement cycles
- Surveys and analytics to track user satisfaction
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